Professional Process Servers (Typed Affidavits)
Professional Licenced Repossession Agents
Professional Field Call Agents
We also offer Skip-Tracing (Missing Persons)

Based in Melbourne's CBD
Licensed Commercial Agents
Our Field Agents must pass Compliance Testing

Company Profile

Coastal Mercantile was founded in 1997 by Managing Director Graham Vose, who has worked in this industry for over 20 years.

We specialize in Process Serving, Repossessions, Field Calls and Skip-Tracing.

Our head office is situated at 530 Little Collins Street, Melbourne 3000. Tel: (03) 9614 0644.

We have 10 permanent Field Agents who work exclusively for Coastal Mercantile in the Melbourne Metropolitan area. Our Field Agents are based in the Western, Northern, Eastern and Southern Suburbs, so rest assured, we have a complete network of Field Agents to service every corner of Melbourne, anywhere from Geelong to the Mornington Peninsula, and right throughout Gippsland, in a prompt and professional manner.

Additionaly, we have developed relationships with a network of Agencies throughout Australia which means that we have the capacity to get any job done, anywhere in Australia using quality Agents. This is one of the reasons why Coastal Mercantile is a leader in the industry.

Coastal Mercantile's success is built on its quality of service and its absolute dedication to our Clients' needs through innovation, operational competence, cost effectiveness and the skills of our experienced Administration Staff and Field Agents.

Typically, we provide a first update within 5 business days after receipt of instructions and routine updates at the same interval. Our state of the art practices and I.T. facilities interface with every Client's requirements, and include web access to the jobs we are undertaking at any given time.

All affidavits are typed, just another part of our professionalism.

Highly competitive pricing is offered for guaranteed volume work.

We reduce your office administration costs by being a member of DX.

All Administration Staff and Field Agents are strictly trained in Compliance and are well aware of the Uniform Consumer Credit Code (UCCC), The Privacy Act, Debt Collection Guidelines and ACCC Guidelines.

Coastal Mercantile's Administration Staff and Field Agents are covered by Public Liability Insurance and Professional Indemnity Insurance.