Our agents are under contract and must pass compliance testing. We only use contracted towing firms so we are 100% sure they are covered with the correct insurances.
Updates are emailed to our clients weekly and the first update within 72 business hours in most cases within Melbourne Metropolitan area. If we have an arrangement to collect from a customer you can be assured you will receive weekly updates as to the progress of instructions sent to us.
When repossession takes place we will supply 6 digital photographs of the security, condition report and Form 7 (Consent to enter upon premises) if required. You can be assured Coastal Mercantile Pty. Ltd. will also give our client a detailed report with the customer's most up to date details including all contact details.
Due to the nature of this industry and risk management it is imperative that repossessions are handled with the up most professionalism and according to compliance regulations and guidelines. At Coastal Mercantile Pty. Ltd. we guarantee our services will be handled in a professional manner and according to all rules and regulations.
Fees and Charges for repossessions are based on our client's needs. Contact us for a competitive quote. Discounts apply for volume work.
|
